Smarter Packaging for Medical Connections

SmartLinks™ creates dynamic portals of digital product information, authenticity and engagement around your pharmaceutical products that connect through QR Codes and NFC technology.

SmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagery
Key Features

Connected Packaging Features for Pharmaceuticals

Everything You Need, Built In — Discover how SmartLinks™ technology enhances every aspect of your products

Anti-Counterfeiting

Protect patients with serial-level authentication. Every scan verifies the product is genuine, traceable, and safe for consumption.

Patient Information Leaflets

Deliver digital PIL and SmPC documents directly from the packaging — always up-to-date, multilingual, and accessible.

Recall & Safety Alerts

Instantly communicate safety notices, batch recalls, and adverse event reporting channels directly to the end consumer.

Regulatory Compliance

Meet EU FMD, DSCSA, and global serialisation mandates with a single GS1 Digital Link QR code that satisfies both regulators and consumers.

Easy Reorders & Repeat Prescriptions

One-tap refill requests, pharmacy locators, and subscription reminders that make it effortless for patients to stay supplied — driving revenue while improving adherence.

Dynamic Content Updates

Update dosage guidance, safety information, and regulatory content without reprinting packaging — changes go live instantly.

Pharmaceutical Revenue & Patient Engagement Solutions

Turn Every Package Into a Patient Engagement Channel

SmartLinks™ transforms pharmaceutical packaging into an active engagement channel — improving patient outcomes, driving product discovery, and unlocking new revenue from every package.

Turn Every Package Into a Patient Engagement Channel — SmartLinks

Easy Refills & Reorders

One-tap prescription refill requests, pharmacy locators, and auto-replenishment reminders that reduce drop-off and drive recurring revenue.

Product Discovery

Recommend complementary products from your range — supplements alongside prescriptions, companion therapies, and wellness cross-sells at the perfect moment.

First-Party Data & Insights

Capture opt-in patient preferences, usage patterns, and engagement data to power personalised communications and smarter commercial decisions.

Patient Loyalty & Adherence

Reward consistent engagement with adherence support, educational content, and loyalty programmes that build long-term brand relationships.

How It Works

Go live in under an hour — no complex integration required

How It Works — SmartLinks how-it-works illustration
01

Serialise & Encode Your Packaging

Add a GS1 Digital Link QR code with unique serial identifiers to your pharmaceutical packaging — compliant with global regulatory standards.

02

Patients & HCPs Scan & Verify

A simple scan authenticates the product and opens trusted information — patient leaflets, dosage guidance, and safety alerts — no app required.

03

Monitor, Protect & Comply

Real-time scan data powers anti-counterfeiting intelligence, regulatory reporting, and continuous improvement of patient safety communications.

Industry Use Cases

Prescription Medicines — Authentication, digital patient leaflets, dosage guidance, easy reorders, refill reminders, and adverse event reporting for prescription pharmaceuticals.
Vaccines & Biologics — Cold-chain verification, batch traceability, administration guides, and real-time safety monitoring for temperature-sensitive biologics.
OTC Medicines — Ingredient transparency, usage guides, interaction warnings, and easy reorders for over-the-counter medicines and remedies.
Medical Devices — Setup guides, maintenance schedules, owner registration and regulatory compliance documentation for Class I–III medical devices.
Paediatric Medicines — Age-appropriate dosage calculators, flavour guides, administration tips, and caregiver support for children's medicines.
Ophthalmic Products — Application instructions, storage guidance, expiry tracking, and lens care routines for eye drops, solutions, and ophthalmic devices.

Ready to Transform Your Pharmaceutical Products?

Join forward-thinking pharma brands already using SmartLinks™ to protect patients, drive product discovery, and unlock new revenue from every package.